Nail Universelle
Contact & support
A question, a problem or a complaint? Our team will get back to you. The fastest route is the messaging built into the app, which lets us identify your account directly.
General enquiry
Information about the app, partnerships, press.
contact@nailuniverselle.com
Support and complaints
Technical issue, order, booking, refund.
support@nailuniverselle.com
From the app
Open the integrated messaging to contact the administration: assistance, reporting a problem, a complaint, a dispute or an account deletion request.
Postal address
Nail Universelle 47 rue Vivienne 75002 Paris, France
Response time
Requests relating to your personal data (access, rectification, erasure) receive a response within a maximum of 30 days, in accordance with the GDPR.
Want to delete your account?
The steps to follow and the data involved are set out on a dedicated page.
Delete my account